Terms & Conditions

These terms govern use of this website and orders for furniture from our workshop. By using the site or placing an order you agree to the terms below. If anything is unclear or needs adjusting for your order, contact us before ordering.

1. Scope

These terms apply to browsing the website, ordering ready-stock products, requesting quotes and commissioning made-to-order furniture. Some topics (shipping, returns & warranty, FAQ) have their own pages linked from here.

2. Products and information

We work to show photos, descriptions, materials and specifications as accurately as possible. Because our products are handmade from solid wood, natural variations in grain, tone and small details between pieces are expected — they are a characteristic of the material, not defects. Website imagery is illustrative; the actual product may differ slightly in colour and grain.

3. Orders, quotes and confirmation

Listed prices apply to ready-stock items and may change. For made-to-order, bulk or customised work, pricing is confirmed in a written quote. An order is only confirmed when we issue an official confirmation/quote; the details in that confirmation are binding for the order.

4. Payment

Payment method and timing are agreed in the quote/order confirmation — for example a deposit before production and the balance before or at delivery. This staging site has no live payment gateway; no real online payment is processed on this demo installation.

5. Made-to-order and cancellation

Made-to-order pieces are produced specifically to the approved specifications. Once in production, orders generally cannot be cancelled or changed at will; any change needs re-agreement and may carry a cost. Ready-stock orders can be changed or cancelled before dispatch by agreement.

6. Shipping and risk

International shipping is handled by carriers; transit damage is handled under the returns & warranty policy. Shipping time and cost are confirmed per order on the shipping page.

7. Intellectual property

All website content — text, images, design — belongs to us or is used lawfully. It may not be copied, redistributed or used commercially without written consent.

8. Limitation of liability

We are responsible for supplying products as described and for handling claims under our policies. We are not liable for indirect losses, lost profits, or problems arising from customer misuse of products or unsuitable installation environments.

9. Governing law and disputes

These terms are governed by the laws of the country where the operating entity is registered — details will be updated once the owner provides them. Disputes are preferably resolved through good-faith negotiation before legal measures are considered.

10. Changes to these terms

We may update these terms when needed; the latest version always appears on this page. Continued use of the site after an update means acceptance of the new terms.

Questions about these terms? Contact us.