FAQ

Products and availability

What does the shop sell?

The first furniture collection is being prepared. Products will be listed once specifications, prices and availability are confirmed. There are no furniture items available to purchase online yet.

Can I order a custom size or design?

The Services page explains the studio’s made-to-order approach. Verified contact details and an enquiry form are still being prepared, so requests cannot yet be submitted through this website.

What materials do you use?

Materials, finishes and dimensions will be confirmed for each product before it is listed.

Ordering and delivery

Do you ship internationally?

Delivery destinations, carriers and rates will be confirmed for each product or written quote. Online ordering is not available yet.

How long does delivery take?

Delivery estimates will be confirmed when products and ordering are available. No checkout or delivery commitment can be made through this site yet.

How do I get a price or quote?

Product pricing and trade quote details are being prepared. No quote request can be sent through the website yet because verified contact channels are still being added.

How do I track my order?

The site is not currently accepting online orders. When ordering becomes available, tracking details will be shared where the carrier provides them.

Business and policies

Do you offer wholesale?

The Wholesale page explains the trade offering. The enquiry channel is being prepared, so trade quote requests cannot yet be submitted through the site.

What payment methods do you accept?

Online checkout and payment are not enabled. No payment can be made through this website at this time.

What is your returns and warranty policy?

See our Returns & Warranty page. Product-specific terms and any warranty scope will be confirmed in a written quote or order confirmation.

Do you have a showroom I can visit?

Visitor arrangements are not currently confirmed. The Projects page shows illustrative design concepts rather than completed client projects.

Can you repair or refinish furniture?

Repair and refinishing availability has not been confirmed. Service details can be published once the contact channels are ready.

Can I change or cancel an order?

Online orders cannot currently be placed. Any change or cancellation terms will be shown in the written order confirmation once ordering opens.

How should I care for solid-wood furniture?

Wipe surfaces with a soft, slightly damp cloth and dry them promptly. Avoid prolonged direct sunlight, extreme humidity, and placing hot or wet items directly on wood. Care needs can vary by finish, so follow the instructions provided with each confirmed product.